If your query is regarding service or equipment issues, then please submit your issue to the EVBox Support website link (below) where a ticket will be raised and allocated to the country support engineers. https://help.evbox.com/s/contactsupport?language=en_US
If you do require technical support when you are on site, you can call the following number to speak to the on-call engineer in the Netherlands HQ: 0044 330 470 1958
service.uk@growatt.com
tel: +44 2085006618
Yifan Wu Service Engineer
Email: yifan.wu@growatt.com WhatsApp:+44 7384028681
Yujian Chen Service Engineer
Email: yujian.chen@growatt.com WhatsApp:+44 7518477560
Yichao Liu Service Engineer
Email: yichao.liu@growatt.com WhatsApp:+44 7536968906
Wifi Dongle Configuration Inquiry & Firmware Update | Wenbo Zhao Service Engineer Email: jack.zhao@growatt.com WhatsApp:+44 7536206235 |
Download – datasheets, certificates and manuals: Download | Download helpful resources | Growatt (ginverter.com)
FAQ’s – FAQ | Find troubleshooting tips | Growatt (ginverter.com)
Design tool: Welcome login ShineDesign (growatt.com)
Warranty claim form: http://warranty.growatt.com/common/customerComplaints?lang=en
Jianye Pu Warranty Service Engineer Email:jianye.pu@growatt.com Phone:+44 7529797238
+44 117 3253850
Design support
Andrew Baird
+44 7739 798892
andrew.baird@Herschel-infrared.com
Herschel help centre from Herschel Infrared (herschel-infrared.co.uk)
For support – please complete:
https://skesolar.freshdesk.com/support/home
SKE Technical Support IRELAND +353 615 24 700 (Mon-Fri 8am to 5pm)
Huawei FusionSolar Datasheets, Manuals, Certificates, Videos Download | ske-solar.com
Smart PV Forum – Huawei Enterprise Support Community
Video Tutorial Huawei System Commissioning – ske-solar.com
FusionSolar App and Web Portal
eu_inverter_support@huawei.com
Huawei Global Services Centre 00 80 03 38 88 888 or +40312261910
tel:+43 7259 39328
office@my-pv.com
FAQ’s – https://www.my-pv.com/en/info/faqs-help/
Documentation – https://www.my-pv.com/en/info/downloads/
1800 817 190 or 0808 178 0546
+86-512-6878 6489
sales@projoy-electric.com
ProJoy Electric contact, global offices-Projoy Electric (projoy-electric.com)
Product Center, Projoy Product Series-Projoy Electric (projoy-electric.com)
+35312635189
emobility.techsupport.ie@siemens.com
Siemens VersiCharge Commissioning Instruction video – YouTube
+44 151 832 4300
For out of hours please call: +44 151 832 4305
Rexel Ireland | Sunsynk – full product information and firmware update details
WhatsApp: +39 342 67 92 285
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Rexel Energy Solutions/Kellihers Electrical
M50 Business Park, Ballymount Road Upper
Dublin 12
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